Enhanced Item Onboarding Experience at Albertsons Merchandising
Led design enhancements for enterprise web platform, reducing vendor-to-store onboarding from 6 days to 2. Streamlined workflows saved merchants 21 hours weekly across the organization.
Work
Crafted Pharmacy Fulfillment Experience at Sam's Club
Spearheaded the pharmacy delivery workflow redesign, cutting checkout time from 15 to 7 minutes. Automated 40% of tasks and reduced process steps from 18 to 12, deployed across 600+ locations nationwide.
Empowering Merchants with Growth Intelligence at Albertsons
Led UX strategy and design for enterprise forecasting platform, identifying critical workflows and prioritizing high-impact actions. Streamlined decision flows, empowering teams to make faster, data-informed adjustments.